How to Start a Vista Remote Assistance Session

Friday, July 22, 2011


Remote assistance is a Windows feature originally released as part of

Windows XP. The function allows an outside party to

directly access a computer remotely, provided electronic permission is

given by the owner of the computer being remotely accessed. This allows

technical support personnel to give help directly, instead of instructing the user in the steps necessary for computer repair. It also circumvents

the need for support professionals to travel to the computer's location when highly intricate system commands are necessary for repairs. Windows

Vista introduced a new system that makes remote assistance even easier.

Instructions

Open the "Start" menu; navigate to "All Programs," then "Maintenance" and click on

Remote Assistance. This will open the "Remote Assistance" window.

Select "Invite someone you trust to help you." This will bring you to the
next step.

Enter the necessary information in the slots provided.

Create a password for the session. Inform your counterpart of the password,

and ask them to begin the remote assistance session.


Wait for a pop-up box to appear; it will ask you for permission for the remote

assistance session to begin. Select the option that allows the session to begin.
This will start the remote assistance session.


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Computer Support Services at a Glance

Monday, July 18, 2011

If you are also a tech or computer enthusiast, you must have experienced technical problems at one point or other. And, it could be no surprise if you have spent hours or money over the phone with your friends to search for a way to resolve all those pesky problems. But have you ever thought of opting the most effective and affordable method for yourself. We are talking about online computer support services that are widely available on the Internet.

The article sheds light on kind of services available with computer support resources:

Fixing PC Errors: With online computer repair companies, you can now troubleshoot your PC errors without taking your system anywhere. The method is called remote desktop repair. Using a remote connection, computer service technicians access your computer with your permission. Using step by step approach, they diagnose your PC for errors and fix them thereby providing it with the necessary treatment.

Also known as onsite assistance, remote desktop repair allows you to have qualified technicians fix your computer from a remote location just as if they were actually in your home or office.

PC Optimization: Whether you want to tune up your PC for smart performance or want to control frequent attacks of irksome adware pop-ups, PC optimization services can certainly help.

Data Back Up Services: This I another service which is gaining in popularity with computer users especially small businesses and people who require dealing with a lot of data. Online computer support workers hold proficiency to recover data for all types of data storage device/media. They use the latest technology and resources to store your data and retrieve it for you when you need it.

Virus Removal: Virus can be the most horror able for computer users. The moment virus, spyware or any other computer malware attacks your precious system; it brings you nothing else but headaches. During such crisis, you can only trust expert's help. Online computer support companies offer PC security services for an effective virus and other malware removal.


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How Remote Tech Support Helps in Computer Repair

Saturday, July 9, 2011

According to the U.S. Small Business Administration, small businesses represent 99.7 percent of all employer firms in the country. Small firms also account for forty-three percent of the technical workforce, and employ engineers, computer programmers, and scientists. About fifty-two percent of the small businesses are home-based. As per the US Census Bureau data for 2009, more than 119 million households in the US have computers, and 68.7 percent of them use the Internet. For most of the small business owners, use of computers and the Internet is essential to increase their productivity. From flower shops to bowling alleys, all small establishments have increasingly adopted information technology to smoothen their operations, save money, and increase their profitability. Firms use computers to manage their business through effective communication and efficient data management. However, many of those firms suffer regular losses in productivity due to various software and hardware related problems that hamper their daily activities.

The computer related issues that small businesses face are similar to what the big corporations have to also deal with. According to a Forrester Research projection, growth in IT spending is expected to increase to 8.4% in 2010. For 2010, about forty percent of businesses reported an increased spending of five percent or more on IT security. But only a small percentage of the small businesses in the US employ in-house technical professionals for computer repair for resolving hardware and software issues. There has been an increase outsourcing technical support requirements to companies such as iYogi, which provide remote support for computer repair. For a small annual fee, iYogi offers unlimited remote technical support and computer repair services to their subscribers. iYogi technicians can be contacted at any hour of the day or night. By opting for remote tech support, small firms can save a lot of money. The cost advantage is indeed one of the major reasons why small firms in the US subscribe to remote technical support services.

A subscriber of iYogi, when faced with any software or hardware problem, can call them on their toll free number. To carry out computer repair, iYogi technicians request for remote access of the problematic machine. Once the permission is granted and depending on the gravity of the problem, technicians can repair the computer within a few minutes. Small firms can also get other peripheral devices like printer, mobile, and digital camera issues resolved with the help of remote technical support. The future prospects of remote tech support service firms look bright as more and more small business owners feel the need to secure their IT interests in a cost-effective manner.


Article Source: http://EzineArticles.com/5522228

Know About Online Pc Support

Monday, July 4, 2011

Online pc support technicians are experts in their profession field and do more than just fixing the problem. Online pc support technicians prepare a great report helping them to relate and fix the problem according to the User's Emergency. And additionally they provide more information about the technology, i.e., updates and tips for the user to avoid similar problems in future, apart from just fixing the actual problem.

Online PC support ensures comfort to the users with doorstep support, whose key reason is the advancing technology.

Three different types of Online PC support are:

Telephonic support: Telephoning the PC support technician for help.

Chat Support: Chatting with the Online PC support technician for help.

Email support: Emailing the Online PC support technician for help.

Before purchase of a new hardware it is advisable to take suggestions from the online pc support technicians. Online support technicians effectively provide any information with reference to hardware sales and new technology.

Computers are penetrating deep in the life of common man and are used roughly and extensively everywhere. And tend to face technical problems at one point or the other. These problems are much time taking, if we spend hours over the phone to deal with the same with the help of friends. So search and get immediate underway named online PC support to find a way that might resolve the annoying problems.

Online PC support allows online technicians to access your computer with the help of remote connection after acquiring proper permissions and spots errors in your PC and fixes them in the usual way by giving the needed treatment.

PC Support technicians offer a wide range of solutions starting from PC optimizing to anti virus support and also rectifies multiple software issues.

Online chat software being a part of online support ensures live chat providing complete help desk solution to interact with our customers or visitor’s in real time. Online chat provides real time live communication between online customers and company representatives to fix the problems in minutes.

Ultimately over all system support and other related services are of high importance today, as a result, online pc support is gaining its share of importance from the popularity by providing secure online remote tech support for our customers, so just sit back and relax as our technicians will solve just about any type of computer problem you may have.

Article Source: http://www.articledashboard.com/Article/Know-About-Online-PC-Support/1851471